Trust Platform for Fast Moving Consumer Durables Industry

FMCD Industry Industry

Move products faster and keep every partner aligned. Digitize the documents behind consumer durables sales, supply and service.

Automotive — dealership signing walkthrough
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WHY FMCD Industry GOES DIGITAL

Convenient, compliant and audit-ready workflows across business processes

From refrigerators, air conditioners and washing machines to televisions and small appliances, India’s consumer durables ecosystem connects manufacturers, component suppliers, contract manufacturers, distributors, dealers, retailers, e-commerce partners and service centers. Every handoff creates paperwork: supplier purchase orders, channel agreements, tax invoices, delivery confirmations, installation records and warranty claims.

When these documents move across locations, teams and business systems, manual signing and email follow-ups can slow approvals and limit visibility. Digital workflows help route documents, collect signatures, manage applicable e-stamping, and retain traceable records. For relevant product categories, they can also support the orderly review and approval of documentation associated with product standards, energy labeling and e-waste responsibilities.

Use cases

Digital Signing Use Cases Across the FMCD Industry

From component sourcing and factory procurement to retail sale, installation and after-sales service, consumer durables paperwork follows the product through a wide partner ecosystem. Truecopy helps digitize these handoffs through signing, e-stamping, invoice workflows, and contract management: supplier contracts, channel agreements, finance approvals, service records, and product-compliance documentation, with traceable records across teams.

8 use cases
Illustration for sales & channel operations — to be provided
Use case 01 / 08

Sales & Channel Operations

Manage dealer, distributor and retail-partner relationships without chasing paperwork. Digitally execute partner onboarding, territory allocations, commercial terms, sales schemes and credit approvals, with visibility into pending signatures across the channel network.

Dealer and distributor agreementsRetail partner onboardingTerritory allocation lettersSales scheme approvalsCredit-limit agreementsIncentive and rebate agreements
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Use case 02 / 08

Finance

Streamline high-volume invoice and finance documentation across suppliers, distributors and dealers. Integrate invoice signing with ERP and finance systems, while routing payment approvals and partner settlements through traceable digital workflows.

GST tax invoices and e-invoicesSupplier invoicesCredit and debit notesPayment approvalsDealer settlement statementsRebate and credit-note authorizations
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Use case 03 / 08

HR

Simplify employee documentation across manufacturing plants, corporate offices, warehouses and service operations. Send offer letters, employment agreements and policy acknowledgments for electronic signing, with a time-stamped record of completed documents.

Offer lettersEmployment agreementsNDAsHR policy acknowledgmentsSafety and training declarationsExit and separation documents
Illustration for procurement & supplier management — to be provided
Use case 04 / 08

Procurement & Supplier Management

Accelerate supplier onboarding and sourcing approvals across components, packaging, raw materials and outsourced manufacturing. Route purchase orders, supply agreements and commercial terms through defined approval workflows, helping teams reduce follow-ups and keep procurement moving.

Purchase ordersSupplier onboarding formsSupply agreementsRate and pricing contractsQuality and service-level agreementsContract renewals
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Use case 05 / 08

Legal & Contract Management

Keep commercial agreements organized from creation to renewal. Standardize contracts, coordinate clause reviews, collect approvals and apply e-stamping where required, while maintaining a searchable record of executed agreements and key dates.

Supplier and vendor contractsDealer and distributor agreementsNDAsLogistics agreementsMarketing and brand-partnership contractsAmendments and renewals
Illustration for distribution & logistics — to be provided
Use case 06 / 08

Distribution & Logistics

Coordinate the documents that accompany products from factory and warehouse to distributor, retailer and customer. Digitize logistics agreements, dispatch acknowledgments and delivery confirmations to improve handover visibility and reduce disputes over movement, receipt or damage.

Transporter agreementsDispatch and delivery acknowledgmentsProof of deliveryStock transfer documentsGoods receipt confirmationsDamage and shortage reports
Illustration for after-sales service & warranty — to be provided
Use case 07 / 08

After-Sales Service & Warranty

Make installation, repair, and warranty workflows easier to manage across authorized service centers and field technicians. Capture customer authorization digitally, route warranty claims for approval, and maintain clear records of service completion and product replacement.

Installation and commissioning reportsCustomer service requestsDigital job cardsRepair estimates and approvalsWarranty and replacement claimsAnnual maintenance agreements
Illustration for quality & product compliance — to be provided
Use case 08 / 08

Quality & Product Compliance

Coordinate quality and product documentation across engineering, sourcing, manufacturing and regulatory teams. Route test reports, inspection records, supplier declarations and product-change approvals for review and sign-off, while keeping supporting documentation for applicable BIS, BEE and e-waste requirements traceable.

Product specificationsTest and inspection reportsSupplier conformity declarationsBIS certification and registration recordsBEE label documentationE-waste and EPR records
Featured Solutions

Solutions for FMCD

01

TRUESigner ONE

Manage signing across the consumer durables ecosystem with electronic signatures, Aadhaar eSign, DSC token signing and HSM-based bulk signing. Use it for supplier contracts, purchase orders, channel-partner agreements, HR documents and service approvals.

Explore TRUESigner ONE →
02

Contract Verse

Manage contract lifecycles with template-based creation, collaborative clause management, integrated e-stamping and automated renewal reminders. Organize distributor, dealer, supplier, logistics, retail-partner and authorized service-center agreements at scale.

Explore Contract Verse →
03

TRUESigner Enterprise NX

FMCD companies handle sensitive business documents related to manufacturing, procurement, vendor agreements, product quality, distribution, and internal operations. These documents often require confidential approvals from multiple stakeholders. TRUESigner Enterprise NX is an on-premises, workflow-based approval platform that supports electronic signatures and DSC. It keeps sensitive business information within the organisation's infrastructure while maintaining a comprehensive audit trail for transparency, governance, and compliance.

Explore TRUESigner Enterprise NX →
Why choose Truecopy

Benefits

01

Secure, legally compliant e-signatures

PKI-based signatures with certificate chains and RFC 3161 trusted timestamps, aligned with the IT Act 2000, eIDAS, UETA and ESIGN, so signed documents hold up in audits and in court.

02

Automated signing of documents from ERP or CRM system

When signing APIs are integrated into the ERP or CRM system, seamless signing can be triggered. This enables large volumes of documents to be quickly signed (for ex- invoices).

03

Faster document turnaround

Replace courier delays and email chains with automated signing workflows. Approvals that took days close the same afternoon, with live tracking of who has signed and who is pending. Faster document turnaround translates to faster collection of payments.

04

Lower paperwork costs, less manual effort

Cut printing, courier, storage, and handling costs, and free your team from chasing signatures, so work gets done sooner and at a lower cost.

Digitize Consumer Durables Workflows with Truecopy

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